The Convivo concierge is a conversational virtual host that lives on your website and kiosk. Guests just say or type what they want — it builds the order, suggests the perfect pairing, answers questions, and speaks their language, turning browsing into bigger baskets.
Not part of our standard plans yet — we'll set it up for you. Get in touch.
Why it matters
“What's good here?” “Something not too spicy for two.” The concierge understands and responds like a great server — recommending real dishes, building the cart, and confirming a tax-included total before checkout.
After adding a main, the concierge suggests exactly one complementary item — a drink, a side, a dessert — with a photo. That single well-timed nudge, on every order, is real money over a month.
A guest orders in Spanish, the concierge answers in Spanish. Amharic in, Amharic out. Your menu stays as written; the conversation meets each guest where they are.
Good to know
On your online-ordering page as an “Ask” button, and full-screen on your in-store kiosk. Same brain, both places.
Yes — real-time voice conversations, plus text chat for anyone who prefers to type.
The concierge is part of the Pro plan, and available as an add-on to Basic.
Keep exploring
A beautiful, fast website — built for you, not by you.
Learn more →Commission-free ordering for pickup & delivery, right on your site.
Learn more →A booking calendar on your website — free on every plan, in sync with your phone agent and staff.
Learn more →Concierge isn't part of our standard plans right now — we set it up for restaurants that want it, on request. Tell us about your restaurant and we'll get you going.