Great reviews are the best marketing money can't buy. Convivo automatically asks every satisfied guest to leave one — right after their order — and quietly routes any issues to you first, so your public rating climbs while problems get solved privately.
Why it matters
The best time to ask for a review is when the meal is still glowing in a guest's memory. Convivo times the request to the completed order, when goodwill is highest — dramatically lifting your response rate over asking days later.
You configure exactly where reviews go. Happy guests get pointed to Google and Facebook; the flow gives unhappy guests a way to reach you directly first, so you can make it right before it becomes a public one-star.
Google rewards businesses with fresh, frequent reviews — pushing you up the map pack and “near me” results. More reviews quietly become more discovery and more orders.
Good to know
Google, Facebook and Yelp — set your links and Convivo routes guests to them.
Yes, when enabled it fires after each completed order. You can also send requests manually.
No — it's one tasteful, branded message per order, in your restaurant's voice.
Keep exploring
Book a free 15-minute demo and we'll build you a live preview of your restaurant — website, ordering and all.